The following research covers who works in debt advice, and key issues about pay and conditions.

Institute of Money Advisers

Salaries in the Debt Advice Sector (April 2019)

Workloads and Wellbeing in the Money Advice Sector (October 2020)

What is a Manageable Debt Advice Caseload? (October 2021)

Money Advice Scotland

Adviser Perspectives on a Workforce Strategy (March 2020)

COVID-19’s Impact on Adviser Wellbeing: A Spotlight Analysis (August 2020)

Adviser Wellbeing Index 2021-22 (May 2022)

University of Bristol Personal Finance Research Centre

Vulnerability: The Experience of Debt Advisers (Data Report) (November 2018)

We Are Debt Advisers

Voices from the frontline: How MaPS is failing debt advice (November 2022)

The Impact of MaPS Recommissioning on Jobs (December 2021)